Privacy Policy

Effective January 1, 2026

Sterling Antioch Concrete Coatings, antiochepoxyflooringandconcretepolishing.com, team@antiochepoxyflooringandconcretepolishing.com

What this policy covers

This policy explains what information Sterling Antioch Concrete Coatings collects when you visit our website, call us or send us a request, and what we do with it. We're a flooring contractor in Antioch, CA, and we only collect what we need to answer you, quote your job and run our website.

It applies to every page on this site, from our home page to our service and city pages. By using the site, you agree to the practices described here.

Information we collect

When you fill out our estimate or contact form, we collect what you type in, usually your name, phone number, email address, the address or city of the job and any details you share about your floor. Our form is hosted by a third-party form service, so the information you submit passes through that service before it reaches us.

When you call us at (925) 503-1069 or email us, we keep the contact details and job notes you give us so we can follow up and schedule your estimate.

When you browse the site, we and our analytics tools may collect basic technical information automatically. This can include your browser and device type, the pages you visit, how long you stay, the site that sent you here and a general location based on your IP address.

We don't ask for payment card numbers, Social Security numbers or other sensitive information through this website.

Cookies and analytics

Cookies are small files your browser stores so a website can remember your visit. We use them, along with similar tools, to keep the site working and to see which pages people use, so we can make the site easier to find and read.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not remember your choices.

How we use your information

We use what you send us to reply to your request, set up and carry out your free on-site estimate, schedule and complete work, and stay in touch about your job. We use site analytics to understand how visitors use the site and to fix what isn't working.

We don't sell your personal information. We share it only with the service providers who help us run the business and the website, such as our form, email and analytics providers, or when the law requires it.

How long we keep it

We keep your contact and job information for as long as we need it to serve you, answer questions about past work and meet our legal, tax and recordkeeping duties. When we no longer need it, we delete it or remove the details that identify you.

Analytics data is kept in summary form and isn't used to identify you personally.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. Depending on where you live, including California, state law may give you more rights over your information, and we'll honor the requests that apply to you.

You can also ask us to stop contacting you at any time. We won't treat you differently for making any of these requests, and we may need to confirm who you are before we act on one.

How we protect your information

We take reasonable steps to keep your information safe and limit who can see it. No website or email system is perfectly secure, so please don't send us anything through the site that you'd need to keep strictly private.

Children's privacy

This site is meant for adults arranging work on their home or business. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our practices or the law change. The current version is always the one posted on this page.

How to raise a privacy concern

If you have a question or concern about your information, or want to make a request, reach us through our contact page or call (925) 503-1069. We're available Mon–Fri: 6 AM–9 PM, Sat–Sun: 7 AM–9 PM, and we reply within 1 business day.

To learn more about who we are and how we work, visit our About page.